Contact information

CONTACT US POLICY

We’re here to help you with any questions, concerns, or feedback you may have about our products, orders, or policies. At Jean Rish, your satisfaction is our priority.

Customer Service Hours

Our support team is available Monday through Friday, from 9:00 AM to 5:00 PM EST (excluding weekends and holidays). Emails received outside of these hours will be responded to the next business day.

How to Reach Us

• General Inquiries & Customer Support:
  📧 Email: info@jeanrish.com
• Order Support & Shipping Questions:
  📧 Email: ecomm@jeanrish.com

We aim to respond to all inquiries within 24–48 business hours. Please include your order number (if applicable) and as much detail as possible to help us assist you efficiently.

Feedback & Testimonials

We love hearing from you! If you’d like to share your experience with our products, email us at info@jeanrish.com. Your feedback helps us grow and continue delivering exceptional fragrance experiences.